We strive to deliver a high-quality service and your satisfaction is important to us. If something isn't working for you, we want to make it right.
Refund policy
Within 14 days of your initial purchase
If you are not satisfied with our service within 14 days of your initial purchase, we offer a full refund. To request a refund, please contact our customer support team at support@mystudiosuccess.com with your account details. Refunds within this window are processed promptly, typically within 2 business days.
After 14 days
Refund requests made after the initial 14-day window are reviewed on a case-by-case basis. If a refund is approved, it will be processed for the 1st of the month following the date the refund is approved. You will retain access to the platform through the end of the billing period in which the refund applies.
Cancellation policy
You may cancel your subscription at any time. Cancellations take effect immediately, and you will retain access to our service until the end of your current billing period. No further charges will be applied.
To cancel your subscription, please email us at support@mystudiosuccess.com. If you need assistance, feel free to reach out to our support team.
Contact us
For any questions about our fulfillment policy, refunds, or cancellations, please reach out. We are committed to providing timely and helpful assistance to ensure your satisfaction with our service.
Studio Success System
200 Central Ave Suite B
Osseo, MN 55369
Email: support@mystudiosuccess.com